Last updated: 12.05.2025

This Refund Policy applies to the purchase of digital investment certificates on the Click & Rent platform.

1. Digital Nature of Our Products

All investment certificates offered on our platform are digital goods delivered electronically upon confirmation of payment. Due to their intangible nature, all sales are final and non-refundable.

2. Exceptions

Refunds may be considered only in the following cases:

• Duplicate payment or billing errors
• Technical failure on our platform that prevents delivery of the certificate
• Fraudulent transactions (subject to investigation)

Each request will be reviewed individually. We reserve the right to approve or deny refund claims at our discretion.

3. How to Request a Refund

To request a refund under the above exceptions, please contact us within 7 days of purchase by email:

• Your full name
• Order ID or transaction reference
• Clear explanation of the issue

Email: invest@clickenrent.nl

4. Processing Time

If your request is approved, the refund will be processed within 5–10 business days to your original payment method.

5. Chargebacks

If you initiate a chargeback without contacting us first, we reserve the right to block access to your account and report the case to relevant payment authorities.

6. Changes to This Policy

This policy may be updated at any time. We recommend reviewing it periodically for changes.